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SiteLock Support

This article will explain how and when to contact SiteLock for support.

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

Support PIN

The Support PIN can be used to validate legacy customer accounts.

Glance: Sharing your Screen with Support

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.

WordPress - Theme Seller Support

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.