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Email Account Setup

Learn how to create an email account associated with your domain name

Change the Primary Domain

How can I change the primary domain name on my account?

How to create an FTP Account

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.

Managing Renewal Options

How do I update my renewal settings?

Email Accounts - Change the Mailbox Size Quota

Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?

New Account Timeline

How long will it take to get my new site online?

Email Management - Account-Level Email Filters

Account level Filters.

WHM - Create a New cPanel

How to create a new cPanel.

Update Your Credit Card

A step-by-step guide to updating your credit card information.

VPS or Dedicated Hosting - Reseller Account Transfers

To help with transferring of accounts from other servers to your account.

Why Was I Billed

How to view your recent charges.

How Do I Update My Contact Email Address If I Forgot My Password

Our policy on changing the contact email address.

Billing Preferences

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

Two-Factor Authentication

Two-factor authentication is ideal for anyone looking to increase their account security.

Automatic Account Creation using ClientExec

How to automatically create accounts using ClientExec

Validation Token

Validation tokens are an easy way to validate you're an authorized user.

How To Subscribe/Unsubscribe To Promotional Emails

A step-by-step guide to subscribe or unsubscribe to promotional emails.

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

Rock vs Legacy

In 2018, we introduced our new user interface, Bluerock. While some of our customers are still using accounts with the Legacy interface, all new signups will see the Bluerock layout. Our goal is to move all customers onto a Bluerock account by the end of 2019.

Support PIN

The Support PIN can be used to validate legacy customer accounts.