Bluehost Web Hosting Help

What is an SRV Record


An SRV (Service) record points one domain to another domain name using a specific destination port.

SRV (Service) Records

SRV records allow specific services, such as VOIP or IM, to be be directed to a separate location.


Enabling your domain to use Google's xmpp server is a good example to showcase. Google's help article states that the SRV record should be in this format: IN SRV 5 0 5269
Under "Add DNS Record", you will need to enter the settings this way:
  • Service: _xmpp-server
  • Protocol: _tcp
  • Host: chat (If you want to use the chat subdomain. Replace this with the subdomain that you want to us, or @ for the root domain.)
  • TTL: 14400
  • Type: SRV
  • Priority: 5
  • Weight: 0
  • Port: 5269
  • Points To:


  • Zone File: This is where all the DNS records are stored for a domain.
  • Service: This is the symbolic service name. e.g. _http, _ftp, _imap, ect.
  • Protocol: The Protocol used by the service, usually either TCP or UDP.
  • Host Record: This is the domain or subdomain you wish to use. The @ symbol is used to indicate the root domain itself. In our example the Host Record 'ftp' would be for the subdomain and '@' would be itself.
  • Points to: This is the destination server that the domain or subdomain is sending the traffic to.
  • TTL: The 'time to live' value indicates the amount of time the record is cached by a DNS Server, such as your Internet service provider. The default (and lowest accepted) value is 14400 seconds (4 hours). You do not normally need to modify this value.
  • Priority: This controls the order in which multiple records are used. As with MX Entries, lower numbers are used before higher numbers.
  • Weight: This is similar to priority, as it controls the order in which multiple records are used. Records are grouped with other records that have the same Priority value. As with MX Entries, lower numbers are used before higher numbers.
  • Port: This is used by the server or computer to process traffic to specific services, ensuring that all traffic comes through the door that it's expected on.
  • Target: This is the destination that the record is sending the traffic to. In the above example, the record would send traffic from to over port 5269. SRV records generally require advanced knowledge of server administration to use.
  • Action: This allows you to modify or remove existing records.
Knowledgebase Article 88,176 views bookmark tags: dns record srv zone (updated 1155 days ago)

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

How to setup an MX Record

How to use the DNS Zone Editor to create a new MX Record (updated 1402 days ago)

DNS Record Definitions

What are the commonly used DNS entries? (updated 206 days ago)

What is an A Record?

Definition of an A Record (updated 206 days ago)

Related Help Content

What is a TXT Record

Definition of a TXT Record (updated 1166 days ago)

What is an AAAA Record

A definition of AAAA Records (updated 1155 days ago)

Edit Reseller DNS Zone Template

Explains how to edit the DNS Zone Timplate. (updated 317 days ago)

DNS MX Record Modification

I would like to change my MX Record so I can use a mail server with another provider. (updated 143 days ago)

What is a CNAME

Definition of a CNAME (updated 214 days ago)

How to Modify Your DNS Records

How Do I Add/Edit DNS settings for my cNAME, ARecord and TXT entries? (updated 25 days ago)

Wildcard Subdomains or DNS

Do you support wildcard subdomains or wildcard DNS entries? (updated 1102 days ago)

What is an MX Entry

Definition of an MX Entry (updated 1155 days ago)