Bluehost Web Hosting Help
Why does my FTP connection slow down?
Some Internet Service Providers (ISP) do not recognize our data packets as they are slightly altered. Bluehost's firewall is very restrictive to protect our users. Occasionally, our firewall does not recognize the connection as a valid connection which is why the FTP connection slows down. To eliminate this problem, use Secure FTP. To use Secure FTP, apply for SSH access .
A free ftp client that will handle Secure FTP is Filezilla. It can downloaded from filezilla.sourceforge.net.
Now launch Filezilla and the following will walk you through how to setup a Secure FTP connection:
It will now let you connect using Secure FTP. Just upload your files like you would as normal. When you need to connect again, just go to the Site Manager in Filezilla and choose the appropriate connection
- First go to File >> Site Manager.
- Click the New Site button.
- Give your new connection a name and select the Host field on the right and type in your domain name.
- Select the Server type dropdown box.
- Select the SFTP using SSH2 option. Remember that this option is ONLY going to work if you have applied for and received SSH access from our support center.
- Select the Normal option for the Logon type.
- Select the User field and type in your ftp username.
- Click the Connect button.
- Type in your password and then click the OK button.
Recommended Help Content
How do I use a secure FTP connection?
Is SSH/Shell access enabled by default?
What is SSH and how do I setup secure connections.
Related Help Content
How to Configure CuteFTP
This article will instruct you on configuring a connection using the FTP client, CuteFTP.
FTP Client Recommendations
I want to be able to provide an FTP link to my site that does not use Unlimited FTP or Anonymous FTP.
How to create an FTP Account
How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.
Local MySQL Connection Blocked To Server
I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host 'host#.BlueHost.com' is blocked because of many connection errors; unblock with 'mysqlad
SSH Access - Generating a Public/Private Key
How to generate and use SSH Keys
Using SSH on Windows PuTTY
How do I create a Public/Private Key Pair in cPanel for use via SSH?
Check Backup Dates Using SSH on Dedi/VPS
This article will explain how to check the dates of your backups using SSH.
My Website Is Slow
The website is taking a long time to load. It just seems slower today than normal.