Bluehost Web Hosting Help

How to Reset your FTP Password

If you are having trouble connecting to your hosting account via FTP, reset your password in the FTP Manager.

Accessing the FTP Manager

These steps will explain how to access the FTP Manager.

Legacy Accounts
  1. Login to your Bluehost cPanel
  2. Click the hosting link at the top of the account.
  3. Click the cpanel link at the top.
  4. In the File Management section click on FTP Manager
Bluerock Accounts
  1. Login to your Bluehost account, and click the Advanced tab from the side menu on the left.
  2. Click the FTP option from the sub-menu that appears.

Resetting FTP Password

Once logged into the FTP Manager:
  1. Scroll down to FTP Accounts, and find the account that needs to be updated.
  2. Click Change Password.
  3. Enter a new password and click the Change Password button.

    Make sure passwords match and meet strength requirements to ensure the update completes.

When you have successfully reset your FTP Password, attempt your FTP connection again. If you continue to have problems, see FTP - Uploading a Website to make sure your settings are correct.

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