Bluehost Web Hosting Help

Scripted Emails Appear to Come from username at myserver

Scripted E-mails appear to come from username@box###.BlueHost.com

Problem:

Why do scripted e-mails come from < username@box###.BlueHost.com > when I have specified otherwise?

Solution:

This is because our servers require you (or your script) to use a properly formatted, valid From: field in the email's header. If the From: field is not formatted correctly, empty or the email address does not exist in the cPanel, the From: address will be changed to username@box###.BlueHost.com.

You must change the script you are using to correctly use a valid From: header.

Examples of headers that should work would be:

From: user@domain.com will work
        From: "user" <user@domain.com>
Examples of headers that will NOT work:

From: "user@domain.com"
        From: user @ domain.com
        From: user@domain.com <user@domain.com>

Our servers will not accept the name for the email address and the email address to be the same. It will not accept a double declaration of the email address.

If you do not want to edit your PHP based scripts, you can modify the sendmail_path line located in your php.ini. You would want to modify it like this:

        sendmail_path = /usr/sbin/sendmail -t -i -f'user@domain.com'
        

The part that you will be adding is: -f'user@domain.com'

This method works because the php mail function calls sendmail (a program on the server) directly using the path defined in your php.ini. Placing the -f flag here allows us to work directly with sendmail without PHP getting in the way. Passing a "From" header to the php mail function will override the -f flag set in your php.ini.

For scripts such as Joomla and Wordpress, you will need to follow their documentation for formatting the from fields properly.

Note: The email address you use must be a valid created account in the cPanel.

Knowledgebase Article 289,040 views bookmark tags: email forms header php script scripted sendmail


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Displaying Email Headers

How do I display the Internet email header?

How to Delete a Mass Amount in an Email Account

There are a large number of emails or spam that need to be deleted from an email account.

PHP Redirect

How do I redirect users to another page using PHP?

Related Help Content

Email not sending from Client or Webmail

Trying to send out emails from multiple email accounts fail from both webmail and third party email clients. Possible Reasons: The maximum emails per hour has been exceeded. This can be caused by forw

Understanding Email Headers

Understanding Internet email headers.

Specify a Cron Job to Use a Specific phpini File

Script executed with a cron job requires a specific php.ini file to be used.

Adding Handlers to change your PHP Version

This article will explain how to add a PHP handler to your .htaccess files. This is useful if you want to customize the version of PHP that runs your PHP files.

Email Troubleshooting

Can't receive emails? Here are a few things to try.

Email Troubleshooting - Emails Suddenly Disappearing

Explains how your Inbox of your Email Account may have removed your emails.

Allow_url_include

In the newer versions of PHP, they have included a new directive to control and handle remote includes. We disable this option, by default, which may affect some of your PHP scripts.

500 Internal Server Error when trying to install something with MOJO Marketplace

500 Internal Server Error when installing via the MOJO Marketplace installer.