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Concrete5 Problems

Problem:

I have installed Concrete5 however I have problems.

Solution:

Here is a list of some common problems and the resolutions.

Many customers design their sites before they point the name servers towards us. When you install via MOJO Marketplace sometimes Concrete5 is installed to the temporary IP address. To fix this look for the config/sites.php file. Change the BASE_URL and DIR_REL from

<?php
define('DB_SERVER', 'localhost');
define('DB_USERNAME', 'username_cnc1');
define('DB_PASSWORD', 'sinqForFroDO');
define('DB_DATABASE', 'username_cnc1');
define('BASE_URL', 'http://##.###.###.###');
define('DIR_REL', '/~user-name');
define('PASSWORD_SALT', '4MrBagginsinsandTR9');

to

<?php
define('DB_SERVER', 'localhost');
define('DB_USERNAME', 'username_cnc1');
define('DB_PASSWORD', 'sinqForFroDO');
define('DB_DATABASE', 'username_cnc1');
define('BASE_URL', 'http://domainname.com');
define('DIR_REL', '/concrete_install_folder');
define('PASSWORD_SALT', '4MrBagginsinsandTR9');

The DIR_REL can be left blank or as / if you installed to your public_html. If it is to a different folder then put that folder after the "/". This will allow your site to work as normal. If it is not working as expected and you have made these changes please clear your cache!

When moving Concrete5 from one server to another, make sure to delete the Cache folder in Files to get Concrete5 to work correctly.

Knowledgebase Article 17,864 views bookmark tags: (updated 682 days ago)


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