Bluehost Web Hosting Help
Billing Prefix Change
Beginning Mid 2018, Endurance International Group (EIG) and Bluehost will be updating the way we appear on your (our customers') Billing Statements. This change is required in order to create a more unified and cohesive representation in regards to the way charges show up in your credit card statements and to reduce over-all confusion with billing.
Simply put, before, you may have seen:
(Bluehost) + Bluehost URL + Bluehost Phone Number.
Now, when reviewing your card statements, you will see:
(“EIG” Prefix) + Bluehost URL + Bluehost Phone Number.
Who will this effect?:
All Endurance International Group customers, which owns several companies involved in the tech/web hosting industry, including: Bluehost.
What is happening?:
EIG & Bluehost are aligning the way your payments appear on your account statements to alleviate unrecognizable transactions.
Why is this happening?:
Since Endurance International Group is Bluehost’s Parent Company, EIG is responsible for the billing and transaction information so your statements will now reflect this.
What Should I do?
Nothing! Since this change will happen on the back end of the billing you simply need to continue using your account services with an active payment method, and when the next billing occurs, you should see the changes reflect on your statements.
Recommended Help Content
View Billing Receipts and Payment History
How do I view my Receipts and Payment History
We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.
Cobiro Budget & Billing
How much are you actually paying Google? How do you set your budget? This article answers those questions among others you may have about the billing or budget aspects of your Cobiro marketing service.
Related Help Content
This article explains the different password types for your bluehost account.
Change a MySQL Users Password
This article will explain how to change or reset the password for a MySQL user.
Change Length of Hosting Plan
How do I change my contract length?
Email Accounts - Change the Mailbox Size Quota
Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?
Modifying the Nameservers through other registrars
How do I Change My DNS?
How To Change Your Primary Domain
How can I change the primary domain name on my account?
How to Reset Your Login Password
How do I change my Control Panel password?
Why Was I Billed
How to view your recent charges.