Bluehost Web Hosting Help

DNS MX Record Modification

The MX Record of a domain can be changed easily through the cPanel. We have created our own DNS Editor to allow you to easily make this change.

Note: These changes may take up to 4-8 hours to apply.

Modifying an MX Entry:

  1. Login to your Bluehost Control Panel.

  2. Select the "DNS Zone Editor" icon in the Domains section.

  3. Select the domain you're modifying from the drop-down box.

  4. Scroll down to the heading named "Add DNS Record"

    • In the "Host Record"field, enter the domain you're modifying. In most cases, you'll simply type your domain name here, without www.

    • Leave the "TTL"field at it's default setting

    • Select "MX" from the drop-down box labelled "Type"

    • In the "Points To" field, enter the necessary address.

    • The "Priority" field dictates the order in which the MX entries are applied. Please refer to your MX entry provider for proper settings here.

  5. Select "Add Record" to finish the process.

Changed your MX record and can not receive any email at the mail server?

Note: If you are pointing your MX records to a host other than BlueHost.com you will need to change "Email Routing" from "Local" to "Remote"

If you ever send mail from any domain that is on the same host server as the domain you are sending mail to, your external mail server will not receive the mail.

The reason for this is that a server will always try to send locally before it tries what the actual DNS or MX zone points to. In order to correct this you will need to adjust the MX routing settings to local.

  1. From your cPanel, go to the MX entry icon.
  2. Choose your domain from the drop down box that you are wanting to change the MX settings on
  3. Scroll down to MX (Mail Exchanger) and click the more link to expand the section.
  4. Choose between Automatically Detect Configuration or Local Mail Exchanger.
  5. Click Change

If manually toggling your MX setting does not work, contact Bluehost via live chat, phone or ticket and request to remove your affected domain from "/etc/localdomains" and add it to "/etc/remotedomains." Once the change is done, the problem should be fixed.

Knowledgebase Article 144,999 views bookmark tags: dns mail mx (updated 435 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Knowledgebase Article

How to setup an MX Record

How to use the DNS Zone Editor to create a new MX Record (updated 874 days ago)

Knowledgebase Article

DNS Record Definitions

What are the commonly used DNS entries? (updated 634 days ago)

Knowledgebase Article

What is an A Record?

Definition of an A Record (updated 627 days ago)

Related Help Content

Knowledgebase Article

Modifying the Nameservers through other registrars

How do I Change My DNS? (updated 34 days ago)

Knowledgebase Article

What is a TXT Record

Definition of a TXT Record (updated 639 days ago)

Knowledgebase Article

What is an SRV Record

Definition of an SRV Record (updated 628 days ago)

Knowledgebase Article

What is an AAAA Record

A definition of AAAA Records (updated 627 days ago)

Knowledgebase Article

Email not reaching remotely hosted email server

My domain's MX records point elsewhere and I cannot send emails to my domain from the web. (updated 1511 days ago)

Knowledgebase Article

How to Modify Your DNS Records

How Do I Add/Edit DNS settings for my cNAME, ARecord and TXT entries? (updated 23 days ago)

Knowledgebase Article

Will My Registrar change when I change the DNS?

Will my Registrar change when I change the DNS? (updated 1661 days ago)

Knowledgebase Article

What is an MX Entry

Definition of an MX Entry (updated 627 days ago)