Bluehost Web Hosting Help
How to Obtain Additional Support for Joomla
Joomla is an Open Source project, which means it is developed by a community of developers. Everything from the documentation to the code itself, was created by and for the community. The Joomla community provides extensive documentation and support via their website, Joomla.org. There are also thousands of independent sites that provide information, extensions, templates, tips, tricks, hacks, you name it.
Here are some suggested resources for Joomla:
The official website for the Joomla script, with comprehensive documentation and support forums to ask questions and find answers. When you are experiencing issues with Joomla, this should be your first stop for support, since common problems and their solutions are typically posted on this website. There is also a great community to whom you can pose your questions.
Extension or Template Designer's Official Website
As you work with Joomla, you may add extensions and templates to your website. When you are having an issue with a particular extension or template, it is usually best to contact the creator of that particular extension or template. You can locate this information on Joomla.org under the "Do More > Extensions" menu or by performing a search.
Try a Search Engine
Having an issue or wanting to do something in Joomla? Since Joomla powers 2.7% of the entire Web, chances are, someone else has encountered something similar, and they may have posted the solutions online. Frequently you can utilize search engines to locate whatever you may need concerning Joomla.
Recommended Help Content
How to Obtain Additional Support for Drupal
A list of locations where you can find support for drupal outside of Bluehost
Log Locations On Dedicated/VPS
A list of common log files and their locations.
Reset Joomla Password
How do I reset my Joomla password?
Related Help Content
WordPress - Theme Seller Support
When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
How To Find Your WordPress Database
This article explains how to find the database in use by a WordPress site.
The Support PIN can be used to validate legacy customer accounts.
Glance: Sharing your Screen with Support
Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.
This article will explain how and when to contact SiteLock for support.
Common Application Configuration File Locations
An extensive list of the location of the configuration files of the most common web applications
Find and replace across multiple files
How to edit several individual pages to replace a string of text e.g. update the phone number on the footer of every page on your site.
When you call in for help with your account, the account must be validated before our support staff can assist.