Bluehost Web Hosting Help

Scripted E-mails appear to come from username@box###.BlueHost.com

Problem:

Why do scripted e-mails come from < username@box###.BlueHost.com > when I have specified otherwise?

Solution:

This is because our servers require you (or your script) to use a properly formatted, valid From: field in the email's header. If the From: field is not formatted correctly, empty or the email address does not exist in the cPanel, the From: address will be changed to username@box###.BlueHost.com.

You must change the script you are using to correctly use a valid From: header.

Examples of headers that should work would be:

From: user@domain.com will work
        From: "user" <user@domain.com>
Examples of headers that will NOT work:

From: "user@domain.com"
        From: user @ domain.com
        From: user@domain.com <user@domain.com>

Our servers will not accept the name for the email address and the email address to be the same. It will not accept a double declaration of the email address.

If you do not want to edit your PHP based scripts, you can modify the sendmail_path line located in your php.ini. You would want to modify it like this:

        sendmail_path = /usr/sbin/sendmail -t -i -f'user@domain.com'
        

The part that you will be adding is: -f'user@domain.com'

This method works because the php mail function calls sendmail (a program on the server) directly using the path defined in your php.ini. Placing the -f flag here allows us to work directly with sendmail without PHP getting in the way. Passing a "From" header to the php mail function will override the -f flag set in your php.ini.

For scripts such as Joomla and Wordpress, you will need to follow their documentation for formatting the from fields properly. Wordpress will require the Mail From plugin.

Note: The email address you use must be a valid created account in the cPanel.

Knowledgebase Article 215,125 views bookmark tags: email forms header php script scripted sendmail (updated 1177 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Displaying Email Headers

How do I display the Internet email header? (updated 457 days ago)

Replacing Forms and Hit Counters That Use FrontPage Extensions

With support for FrontPage extensions now gone you may want to find alternatives to email forms and the counters that are native to front page. This article explains some ways to replace the forms and hit counters. (updated 60 days ago)

PHP Redirect

How do I redirect users to another page using PHP? (updated 1732 days ago)

Related Help Content

Failed sending email from phpBB2

The most common cause is that you are either sending to or sending from an invalid email address. You will want to create a new email address, and change your profile to use a different Email address. (updated 2102 days ago)

Email Spoofing

Email spoofing is when someone modifies the email header's "From:" line to be whatever they would like. (updated 1291 days ago)

Perl script is executed and virtual return is blank

We need to execute a Perl script from inside a PHP page and display the results as part of the page. We tried the 'virtual' command but the server returns: blank. (updated 2097 days ago)

Mail List authentication failures (php/phplist)

I'm trying to configure an application (phpList) and it requires that I enter (in config.php) a username and password for a POP3 account to handle bounces. I keep getting a POP3 error and it can't log (updated 2109 days ago)

Specify a Cron Job to use a Specific php.ini File

Script executed with a cron job requires a specific php.ini file to be used. (updated 881 days ago)

Understanding Email Headers

Understanding Internet email headers. (updated 457 days ago)

Changing Username on Account

Can I change my username after registration? (updated 2083 days ago)

Formmail will not send from the submitted email address

Formmail from Matt's Script Archive will not send from an email address other than my main Bluehost account. (updated 1768 days ago)