Bluehost Web Hosting Help

How to Clear Your Browser Cache

A cache is temporary storage for website data, which is used to improve your browsing experience. However, sometimes the cache can store outdated information, and needs to be cleared.

If you simply need a quick way to clear your cache, most modern browsers support the ctrl-shift-del (Option-Command-E for Safari users)key combination to bring up the privacy settings dialog. Once this dialog is on your screen, simply select the 'cache' option from the settings available, and continue. If this method does not work for you, please find your browser and version below for specific instructions.

For more detailed instructions, please select your browser and version from the following:

If your browser version does not appear in the above list, you may have an older browser. For instructions on clearing your cache in older browsers please use this article instead.

For Google Chrome

  • Click the Chrome menu icon in the upper right corner
  • Choose Preferences
  • Click the Show advanced settings... link.
  • Click the Clear Browsing Data button in the Privacy section
  • If you still have a problem, repeat the steps above and restart the computer.
  • Please refer to the Google Chrome Support page for more details on How and Why to Clear Your Cache

For FireFox 4.0 & up

  • Click on the Firefox menu button in the upper left corner of the browser window
  • In the right hand pane of the drop down menu hover over History
  • Select Clear Recent History
  • From the drop down box select the time range to clear (Everything is recommended)
  • Select the down arrow next to Details
  • From the list of options remove all the check marks except for Cache
  • Click the Clear Now button to finish clearing your cache
  • If you still have a problem, repeat the steps above and restart the computer.

For Internet Explorer 8 & 9

  • Click Safety from the Internet Explorer menubar ( or the gear for IE 9 then Safety)
  • From the list of options select Temporary Internet files
  • Remove the selection for Preserve Favorites Website data if it is selected
  • Click the Delete button at the bottom of the dialog to finalize changes
  • If you still have a problem, repeat the steps above and restart the computer.
  • Please refer to the Internet Explorer Support page for more details on How and Why to Clear Your Cache

For Internet Explorer 7

  • Click on Tools (or the gear icon) from the Internet Explorer menu bar
  • Select Internet Options from the drop down menu
  • Select the General tab if not already selected
  • From the Browsing history section click the Delete button
  • From the Temporary Internet Files section click the Delete button
  • Confirm that you wish to delete all temporary Internet Explorer files

​For Safari 6 and up for Mac OS X

  • From the Safari Menu select Preferences
  • In the preferences dialog select the Advanced tab
  • At the bottom of the advanced tab, check the box for Show Develop menu
  • Close the preferences dialog
  • From the Develop menu select Empty Caches

For Safari 1.x - 5.x for Mac OS X

  • Open Safari.
  • Click on Safari in the toolbar and select Empty Cache...
  • When prompted Are You Sure, click Empty.
  • Exit your Safari browser completely and re-launch Safari.
  • If you still have a problem, repeat the steps above and restart the computer.
  • Please refer to the Safari Support page for more detailed information on Safari Issues

For Opera

  • Select the Opera Menu
  • From the drop down menu hover over Settings
  • From this menu select Delete Private Data
  • In the dialog that appears, select Detailed Options
  • From these options, remove the check marks on all but ​Delete entire cache
  • Click the Delete​ button to clear your cache.
  • If you still have a problem, repeat the steps above and restart the computer.

For AOL

  • AOL currently uses customized versions of either Internet Explorer, or Firefox.
  • In order to clear your cache please follow the instructions for the version that you have.

Older Versions

Knowledgebase Article 169,131 views bookmark tags: cache (updated 494 days ago)


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Clearing your Browser's Cache in Older Web Browsers

Instructions for clearing your legacy browsers cache (updated 853 days ago)

W3 Total Cache WordPress Plugin

How to install and configure the W3 Total Cache WordPress Plugin (updated 835 days ago)

WP Super Cache Plugin

How to install and configure the WP Super Cache plugin for your wordpress blog (updated 395 days ago)

Related Help Content

FTP Setup Using Internet Explorer

I am having problems using FTP with Internet Explorer browser This is primarily caused by incorrect syntax for the way that IE will recognize a domain name on a shared IP address. (updated 1070 days ago)

AJAX Failure in Email Accounts Section of cPanel

Explanation why the error occurs in Browser and solutions (updated 842 days ago)

DNS Cache Flush

How do I flush my DNS cache? (updated 1828 days ago)

How to publish your site using FTP in FrontPage

These steps will help you setup FrontPageĀ® to be compatible with different web browsers and to be able to publish using FTP, so that you don't have to rely on the FrontPageĀ® extensions. Select Tool (updated 16 days ago)

Create an FTP link

I want to be able to provide an FTP link to my site that does not use Unlimited FTP or Anonymous FTP. (updated 1042 days ago)

PHP pages do not display

If suddenly when you go to your page, you get nothing on the page. You can still get HTML to display, just not PHP. To serve HTML pages to browsers, we don't associate the Apache processes with your 2 (updated 2073 days ago)

Windows Media Player, how to Stream a movie.

Example HTML to embed a streaming video file in a browser using Windows Media Player, (updated 1670 days ago)

How to log into Webmail

How to access your email accounts from your web browser. Our webmail applications make a nice alternative to a desktop email client. (updated 42 days ago)